Delivery of Books

Upon making an order for one of our physical books, we will ship your order to you within 14 working days from making your payment. All orders are posted via Royal Mail and are sent first class.

Delivery of Downloads & Digital Products

If you purchase one of our books as a download or one of our digital reports, delivery is instant once you have paid for them. To download the products, you must click the ‘return to merchant’ link which will take you to the download page where you can save the report or digital book onto your computer.

Should you experience any problems in downloading your products, please email us on grant@zone4property.co.uk or call us on 01252 838689 and we will email you a copy of your purchase right away.

Delivery of Training Services

Upon paying for one of our training services we will send you a copy of the relevant book to you within 7 working days. With the telephone training seminar, please advice us what time and day is suitable for you and we will confirm this time for you via email upon receiving your request. As a note we will only conduct the telephone training seminars within office hours, which are 9:00am to 6:00pm Monday to Friday.

Should our training services be oversubscribed and we cannot find a slot for you within 30 days of payment, we will give you the option of rearranging a suitable time to be agreed between us and yourself or you can claim a full refund as long as it is within our standard returns policy, which is 30 days from your payment being received.

Delivery of Personal Consultation Service

Upon receiving your payment, we will arrange your consultation with us within 5 working days subject to availability. Please advise us of the most suitable date and time for your initial consultation upon making your payment. Please contact us on grant@zone4property.co.uk